Are You Ready for Your Technician?!

Carrier and Kemnitz Heating and A/C want to make sure your next service appointment is as efficient and smooth as our products! Here are a few items we suggest you check prior to your next appointment.

Pre-Service Checklist

• Know where all your heating and air conditioning units are located.
• Perform basic trouble shooting tactics
  • Check the filter
  • Check the curcuit breaker
  • Turn of the unit if it is frozen
• Check to make sure your thermostat is set to cool
• Write down the model numbers of all your Carrier parts.
• Be ready to clearly explain what symptoms/problems you have had and when they began.
• Make sure your system is accessible and all pets are put away (for our safety and theirs!)
• Make sure an authorized adult is home (someone over the age of 18yrs.)
• Be prepared to answer the phone. Most technicians will call to confirm the appointment when they are heading your way.
• If you are a renter, be sure to have your landlords’s approval prior to making an appointment
• Be prepared to make payment at time of service if/when appropriate